Terms and Conditions
Dialbuydirect Ltd (www.sunglasses4all.co.uk)
TERMS AND CONDITIONS
The following terms and conditions apply to all purchases of items from this website. Please read this document carefully before placing your order. We reserve the right to change these terms from time to time. Any such changes shall not affect any contract subsisting between us at the time of such change. Please check them before you make any new purchase. We advise you, our valued customer, to print and keep safe a copy of these terms and conditions for your reference.
Sale of Goods
By placing an order with www.sunglasses4all.co.uk (referred to as us/we/our) you (the customer) are accepting these terms and conditions, as well as our Terms of Website Use, to the exclusion of all other terms and conditions. These conditions do not affect your statutory rights.
We will acknowledge your order by e-mail as soon as possible. Any e-mail or other acknowledgment from us does not constitute our legal acceptance of your order. Your offer is accepted and our contract begins with you, our valued customer, when the goods are despatched.
Your order confirmation is proof of purchase (if you require a separate receipt please e-mail firstname.lastname@example.org we will then post a separate receipt. Please ensure you keep this in a safe place as this will also be your guarantee on the following terms: Should any of the goods arrive damaged/faulty, please return the goods back to us within 7 days of receiving them (complete with original packaging and accessories stated. Obviously we cannot provide a guarantee in respect of any misuse or excessive wear and tear
We also provide you with a full 30 day money back guarantee if you are not happy with your purchase.
Either of us shall have the right to terminate the contract between us without penalty within 7 days from the date we accept your order. In the event of termination we will gladly refund to you all sums paid to us and you shall return any goods that we have despatched to you. Termination of contract shall be without prejudice to the rights and duties of either you or us accrued prior to termination.
In addition, we are now offering a full 12 months warranty on all our sunglasses, which means YOU are covered for any manufacturing faults. Sunglasses4all.co.uk are providing this additional service, due to our own confidence in the product we sell.
Payment and Prices
We will accept payment of your order by Visa, Mastercard, Delta/Connect or Maestro. Payment by cheque or cash on delivery is not accepted. Unfortunately we do not offer credit facilities.
Payment for goods must be made in accordance with our purchase procedure. All orders are positively credit card sanctioned prior to despatch. We cannot accept responsibility if any details you provide us with are incorrect or if any order is held up as a result of incorrect details.
The price for the goods will be as stipulated on the website at the time when you place your order. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission on the price published for the goods on our website is wrong. We try to ensure that all prices displayed on our website are accurate, but the price of the goods on your order will need to be validated by us prior to processing your order. If there is a problem, we will inform you of the correct price and will give you the opportunity to purchase the goods at the correct price.
All prices on our website are in pounds sterling and inclusive of VAT but exclusive of our very reasonable delivery charges, which will be payable as indicated at the time of placing your order.
Your order for goods is subject to availability. If we do not supply goods to you for any reason we will inform you of the situation and will not charge you for those goods, we will obviously refund any money already paid by you for the goods. However, we will not be responsible for compensating you for any other losses, which you may suffer if we do not supply the goods.
We will endeavour to deliver the goods within the times stated in our Purchase Procedure, but time shall not be of the essence. If no times are specified, delivery shall be usually be in two to three days. We shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods unless caused by our negligence.
Should delivery be delayed by us for more than 7 working days from the delivery date you have the right to contact us and refuse the goods. In this case we will happily refund you any money paid for the goods, as the last thing we want is a dissatisfied customer.
We reserve the right to charge for re-delivery if you are not present at the agreed original delivery address.
As soon as we have delivered the goods to you, you will be responsible for them. Our responsibility for everything other than damage due to our negligence will end at the time the carrier tried to deliver the goods to you.
Title in the goods will pass on delivery. Should you return the goods pursuant to conditions set out under these terms and conditions, then title in the goods shall revert to us when you return the goods to us.
The cost of the return delivery charge under these circumstances is to be paid directly by the customer. As you can appreciate, we would request that all goods be returned in an ‘as new’ condition complete with packaging and all accessories. Unfortunately, goods which do not comply with this condition will not be accepted back by us. We will happily reimburse any money already paid by you, excluding any delivery costs incurred by us. We will usually refund you what you paid for the goods but not the delivery charges except in cases where the order was cancelled under the UK Distance Selling act or the item was faulty.